The challenges of global supply chain management are numerous and accelerating:

• Customer mandates, direct sourcing, and direct import programs
• Global competition, low cost sourcing
• Shorter product life-cycles
• Longer, more complex Supply Chain
• Transportation costs and limited capacity

A challenge that gets little notice until you begin to source products off shore, is how to provide competitive service to customers, particularly for “in stock” programs.

The penalties for anything less than service excellence

• Missed sales
• Markdowns, Chargebacks
• Inventory obsolescence, low turns

Each of these takes a deep bite from both top and bottom lines.

Supply Chain Performance Improvement

As the supply chain increases in depth and complexity, identifying problems becomes more difficult. To improve performance it is necessary to understand all Dimensions of the Supply Chain and how decisions in one area can impact the total Supply Chain performance